Since the Pleasure of Excellence has no frontiers or limits, Aurea Ova devotes maximum care to the preparation of your orders and their delivery. We promise to offer you the best transport solutions, wherever you are, to your residence, workplace, or current location.
Every day we will work to provide our services for you around the world.
We benefit from our logistics experience and know-how which will provide you with the best transportation and delivery conditions.
From the moment your orders are validated, our teams will pay very close attention to the supervision of the entire supply-chain, starting with the preparation of the order, its packaging in insulated containers with ice packs (eutectic gel packs for safe food transport), as well as to the proper sealing of the transport cartons.
In cases of international delivery, according to the transport methods validated by the participants, we are committed to offering you transport solutions which respect the cold chain for more than 48 hours.
All orders placed and validated from Monday to Thursday before noon (except for holidays and unavoidable circumstances (force majeure)), are sent to the delivery address specified within 24h/48 hours, while stocks last.
All orders placed and validated from noon on Thursday through Sunday, will be sent the following Monday (except for holidays, days off, and force majeure) while stocks last.
If you desire a later or other delivery date, we urge you to inform us of it explicitly at the following address: email@example.com
Europe and International
Outside of Metropolitain France, the delivery times may vary considerably from one country to another, according to the destination and season. We invite you to contact us beforehand for any additional information you want at the following address: firstname.lastname@example.org
Our carriers are committed to helping you
We propose many varieties of service and professional delivery in order to respond to your degree of priority and your particular needs.
We guarantee delivery of your purchases in metropolitain France via the services of UPS and Chronofood in 24h/48h*
Delivery Services :
- UPS Express Plus : Delivery normally until 9:30 a.m.
- UPS Express : Delivery normally at about 10:30 a.m. or noon
- Chronofresh : Delivery in general at about noon or 4 p.m.
Our deliverers guarantee a transport service that respects the cold chain. In cases of your absence at your delivery site, our partners promise to keep your purchases at the required cool temperature so that they will be delivered to you in the best condition.
Europe et International
We guarantee delivery of your purchases in Europe using UPS services in 24/48 hours*
Delivery times can vary considerably from one country to another according to the destination and the time of year. We invite you to contact us beforehand for further information at the following address: email@example.com
*TAll delivery times are given on the basis of the information communicated to us by the transporters. Failure to respect the time limits and announced delivery hours cannot lead to damage compensation, to canceling of the order, or other legal recourses by the purchaser.
- Germany : 16,00€**
- Metropolitain France : 25,00€**
- Corsica : 30,00€**
- Europe (UPS Express et/ou DHL Express) : 40,00€***
- International : Rates and delivery conditions on demand
**The delivery is free for orders of 260€ or more, except for the service UPS Express Plus.
***Andorra, Austria, Belgium, Czech Republic, Denmark, Finland, Germany, Greece, Holland, Hungary, Ireland, Italy, Luxemburg, Malta, Monaco, Poland, Portugal, Spain,Sweden, Switzerland, United Kingdom.
All purchases and deliveries are subject to the applicable terms and conditions.